Customer Satisfaction Survey

Survey
Please help us improve our products/services by completing this questionnaire.

How satisfied were you regarding our staff interaction and communication?

How satisfied were you regarding our staff interaction and communication?

How satisfied were you with our responses regarding products and services?

How satisfied were you with our responses regarding products and services?

How can we improve our service to better meet your needs?

How can we improve our service to better meet your needs?

Are you likely to recommend Fidentia to friends, family, or associates?

Are you likely to recommend Fidentia to friends, family, or associates?

If you have answered 'No' to the above, it would be helpful if you could please provide us with a brief explanation why?

If you have answered 'No' to the above, it would be helpful if you could please provide us with a brief explanation why?

Please score your overall satisfaction

Please score your overall satisfaction

Would you like us to contact you regarding any other products? Or to any of the above questions?

Would you like us to contact you regarding any other products? Or to any of the above questions?

Commercial insurance

Commercial insurance

Private Client insurance

Private Client insurance

Your Details

Please tell us your name

Please tell us your name

Please tell us your email address

Please tell us your email address

Please score your overall satisfaction *

Please score your overall satisfaction *

In the event you wish to make a complaint, please follow the process set out within the Fidentia Terms of Business Agreement and Policy documents issued to you.